The central question concerns whether a prominent home improvement retailer provides a service to alter the internal configuration of a lock cylinder, rendering existing keys obsolete and requiring new keys to operate the lock. This process effectively changes the lock’s “keyway,” ensuring that only the newly created keys can unlock it. As an example, if a homeowner purchases a new door lock set from the retailer but desires to use a different key than the one provided, the individual might inquire about this service.
This service can be valuable for homeowners concerned about security after moving into a new residence, experiencing a lost or stolen key, or simply desiring to standardize the keys used throughout their home. The ability to readily alter a lock’s configuration without replacing the entire lockset offers a cost-effective and convenient solution. Historically, locksmiths were the primary providers of this service, but the availability of such services at large retail chains has expanded access for consumers.
